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Frequently Asked Questions – Express Garage Door Services
Service and Maintenance
- Q1: How often should I service my garage door?
- A: It’s recommended to schedule professional maintenance at least once a year. Regular check‑ups help identify potential issues early, ensuring smooth operation and prolonging your door’s lifespan.
- Q2: What does your standard garage door tune‑up include?
- A: Our comprehensive tune‑up includes spring inspection, lubrication of rollers and hinges, opener system checks, sensor alignment, balance tests, tightening of screws and bolts, and remote control checks.
Repairs and Troubleshooting
- Q3: Why won’t my garage door open or close properly?
- A: Common issues include broken springs, sensor misalignment, track obstruction, or remote control problems. Our technicians can quickly identify and resolve these issues.
- Q4: Can I replace garage door springs myself?
- A: We strongly advise against replacing springs yourself due to the high tension and potential safety risks involved. Always use a trained technician to handle spring replacements.
- Q5: How long do garage door springs typically last?
- A: Garage door springs usually last about 10,000 cycles—roughly 7 to 10 years for typical home use. Lifespan can vary based on frequency of use and maintenance.
Installation and Upgrades
- Q6: Do insulated garage doors make a significant difference?
- A: Yes, insulated doors significantly improve temperature regulation in your garage, reducing energy bills, improving comfort, and offering better noise reduction.
- Q7: What types of garage doors do you offer?
- A: We offer a wide range, including steel, aluminum, wood, and composite doors, available in traditional, contemporary, and custom designs.
- Q8: Can I customize my garage door design?
- A: Absolutely! We offer extensive customization options including window styles, panel designs, finishes, and color choices to perfectly match your home.
Warranty and Pricing
- Q9: What kind of warranty does Express Garage Door provide?
- A: We provide warranties from 1 year on basic services to 10 years on high-end installations. Each warranty covers parts and labor for peace of mind.
- Q10: Do you provide free estimates?
- A: Yes, we offer complimentary on-site estimates to provide accurate pricing and answer any questions you might have about our services.